Privacy Policy

Welcome to MaxTrade (Powered by MaxUSA). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including AI Trading, Spot/Future Trading, Staking, Earning, and Mining. We comply strictly with Google’s data policies and international privacy standards (GDPR, CCPA) to ensure a safe ecosystem.

To provide a secure exchange environment, we collect Personal Identifiable Information (PII) such as your name, email, and identity documents (KYC). We also collect non-personal data, including browser types, IP addresses, and your cryptocurrency wallet addresses (USDT, USDC, etc.) used for deposits and withdrawals.

Our advanced AI Trading features require analyzing market trends and user trade preferences. Your trading balance, selected risk strategies (Aggressive/Safe), and historical profit data are processed by our quantum AI algorithms. This data is anonymized and strictly used to execute automated profitable trades on your behalf.

When participating in Spot and Future Trading, we monitor your open positions, leverage settings, margins, and order history. This information is vital to provide real-time PNL (Profit and Loss) calculations, prevent market manipulation, and execute your orders accurately against live liquidity pools.

For users engaging in Cloud Mining, Staking (locked or flexible), and Earning packages, we track your active contracts, hash rates, and daily yields. We store data related to the duration of your stakes, the APY percentages you are subscribed to, and your hardware interactions to ensure daily dividends are credited seamlessly without interruption.

We use your data to facilitate instant Peer-to-Peer (P2P) internal transfers. To execute this, we map usernames and emails securely within our database. We monitor transaction velocities and volumes to comply with Anti-Money Laundering (AML) regulations and to detect any unauthorized access or suspicious activities.

We do not sell your personal data to third parties. We may share information with trusted third-party service providers (such as KYC verifiers, blockchain node operators, and security auditors) strictly under confidentiality agreements. We will disclose data if required by law enforcement or regulatory authorities to combat fraud and financial crimes.

Your security is our priority. We implement military-grade encryption, Secure Sockets Layer (SSL) technology, and multi-signature cold wallets to protect your funds and personal data. Despite our best efforts to use commercially acceptable means to protect your data, no transmission method over the internet is 100% secure.

We use cookies, web beacons, and similar tracking technologies in compliance with Google’s tracking policies. These tools help us customize your experience, analyze site traffic, remember your multi-language preferences, and deliver targeted security updates. You can manage your cookie preferences through your browser settings at any time.

You have the right to access, update, or request the deletion of your personal data at any time through your Profile settings. If you have questions about this Privacy Policy, your data rights, or our AI and Trading algorithms, please contact our Data Protection Officer at privacy@maxusa.com.